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Newsletter

Returns


30 Day Return Policy
Need to return something? It's easy at Walk By Faith! Pending inspection, we can accept returns for most merchandise for up to 30 days from your date of receipt, and we will be pleased to issue a refund of your purchase price minus all shipping and order processing fees, which are not refundable. As you may expect, we ask that you return your purchase in unused, resalable condition with its original packaging intact. Please read below for specific instructions regarding your merchandise return:


30 Day Return Details
To be accepted for return, items must be in the original purchase condition including the original packaging, documentation, manuals/inspections and all parts and accessories. Any item that you receive with tags must be returned with all tags intact and attached. All packaging must be unmarked and not defaced in any way. Returned merchandise that does not meet these requirements may be subject to a damaged goods fee, qualify for a store credit, or be sent back to you with no refund issued.

Please allow 15 business days for us to receive and process your returned merchandise. After your merchandise is accepted for refund, a credit for the purchase price will be issued in the same form of payment as your original purchase.


Footwear Returns
Footwear must be in its original, unworn condition. Be sure to try on footwear inside on carpet before wearing outside. Footwear returned as an unmatched pair (different left and right) will be returned with no refund issued.


Returning an Item by Mail
Please complete the return/exchange form on the back of the packing slip included with your order. Be sure to fill out the form completely. The return/exchange form must be included in your return package in order to receive proper credit.